Catalog Not Found

[former_member469586]

Hi Experts,

We have implemented My Leave Request (Version 2). We have created a custom catalog ZHCM_LRQ_CRE with one exactly the same tile that exist in standard catalog SAP_HR_TC_T under a customizing transport request. We have assigned this catalog to role ZFIORI_LEAVE_REQUEST and assigned this role to the same transport request. Now released the transport request from development and moved to quality. The role is transported successfully and in menu tab catalog was also showing but when assigning this role to user, user is not able to add or see catalog/tile.

When we have diagnosed the issue we got that catalog is missing in Quality, as we see the catalog list through admin page of quality and by executing catalog through role-->>menu-->>ZHCM_LRQ_CRE we got the error message. Please find the attachment to see the error.

We have tried by creating a fresh catalog in new transport request and moving it to quality and assigning this catalog to a role in Quality only but the result was remain the same.

We transported a custom catalog earlier successfully. 

Regards,

Shakti Pandey

[gill367]

Hi Shakti;

Report /UI2/INVALIDATE_GLOBAL_CACHES (clear the cache) should solve your issue if not then run all the below also.

clear the cache. The issue could be because of cache.

1.Clear the server http cache

Go to the transaction SMICM. Goto -> HTTP plugin -> Server cache -> Invalidate Locally and Globally.

2. Clear metadata cache

Transaction: /IWFND/CACHE_CLEANUP on Gateway

Transaction: /IWBEP/CACHE_CLEANUP on Backend and Gateway

3. Synchronize chip cache

Run the report /UI2/CHIP_SYNCHRONIZE_CACHE. Make sure there is no error in the table /UI2/CHIP_CHDR

Run the report /UI2/DELETE_CACHE_AFTER_IMP.

/UI2/DELETE_CACHE

4. Run cache buster

Run the report /UI5/UPDATE_CACHEBUSTER.

5. Clear local browser cache

If all this is not helping.

Have you added the TR number while creating the new catalog in the settings invoked by button at the top right section of Launchpad Designer.

Also please check whether the quality system is open for changes.

Regards,

Sarbjeet Singh

[former_member469586]

Hi Sarbjeet,

Thanks for quick response. This is very strange situation.. Have raised OSS but still waiting for reply.

Did all the steps but still no favourable output.

Got one error in /UI2/CHIP_CHDR. Please see the screen-shot. But I don't think it is related to my issue.

Yes, I have added the TR number while creating the new catalog in the settings invoked by button at the top right section of Launchpad Designer.

Quality is not open for changes but if it is necessary we can make it modifiable.

Regards,

Shakti Pandey

[former_member469586]

Hi Sarbjeet,

Now when I tried to create a new catalog in DEV. I login to admin page and got the error message:

But in /IWFND/MAINT_SERVICE this OData service is giving 200 OK response.

Regards,

Shakti Pandey