on 10-30-2015 3:40 AM
Dear,
I try to launch SUM tool, but it fails to open it. Yesterday, it's fine, but it doesn't work now. I've no idea what happen to it. I've been waiting for hours. Please kindly help on this issue.
Thanks
Hello George,
I had the same issue here and had to update my JVM to the latest available ie Java 8, in order to start the SUM GUI correctly.
Otherwise, nothing happened when i opened the jnlp file with my Java V7.
HTH,
Best regards,
Steve.
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Hi,
Could you share snapshot for the command STARTUP.BAT from the system & result for http://<FQDN of system>:4239/sdtdsu.jnlp
Regards,
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Hi,
As you can see the following pictures, these are what I got so far for the result.
Result of Executing 'STARTUP.BAT'
Result of executing 'http://<host name>:port'
Thanks
Hi,
If I directly run command 'sdtdsu.jnlp', it works. Yet, if I directly execute 'hostname:4239' or 'IP:4239', it doesn't work. I don't know why this happened because it just successfully execute yesterday whatever I use hostname or IP even I directly click 'GUI for the SUM' link, it was fine. I'm confused about this.
Thanks
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Hi George,
Could you share result for java -version & host file entries ? In addition what is the result when you executes STARTUP.BAT .Please confirm.
Regards,
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