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Oct 29, 2015 at 07:25 PM

Management Console Crashes with Java Runtim Error

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Hi,

We have been getting this error randomly where Managment Console crashes after some time when trying to refresh the batch job status page or even selecting a repository. A quick SCN search did not return any relevant threads for this error. Just wondering if anyone has come across or would know why this error would start appearing all of a sudden?


Thanks,

An application internal error occured: while trying to invoke the method com.acta.admin.AwAdminUsers.get(java.lang.String) of a null object returned from com.acta.admin.AwAdministrator.getUsers()

  1. java.lang.NullPointerException: while trying to invoke the method com.acta.admin.AwAdminUsers.get(java.lang.String) of a null object returned from com.acta.admin.AwAdministrator.getUsers()

at com.acta.webapp.mdreport.reportframework.JSActaHttpServlet.doPost(JSActaHttpServlet.java:463)

at com.acta.webapp.mdreport.reportframework.JSActaHttpServlet.doGet(JSActaHttpServlet.java:220)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:620)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at com.acta.webapp.mdreport.servlet.JSFilter.doFilter(JSFilter.java:74)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at com.acta.webapp.mdreport.servlet.EscapeFilter.doFilter(EscapeFilter.java:70)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)

at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:314)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.lang.Thread.run(Thread.java:763)