File is not received by the third party

[Former Member]

Hi,

I created a PI job to send a file to a third party, everything looks good from the monitor, also the file is picked up from my end, but the third party person keep saying they didn't get the file.

I can't think of what is the reason causing the file not being received. Can any expert give me some suggestions?

Thanks in advance

Blue

[Former Member · Accepted solution]

are you sending the file via FTP/SFTP? if so you can try use filezilla/coreftp and login in to the 3 party sites and check files are available? hope you already share share the file name and path details to the 3rd party person. make sure he is checking the correct system - test/ prod.

[Former Member · Accepted solution]

Hi Ramkumar,

we use SFTP, but seems the security reason, we can't FileZilla into the third party's FTP site.

and yes, the third party people aware the file name and directory.

I am just wondering if anywhere from PI monitor I can figure out if PI sent the file to third party or not

[Former Member · Accepted solution]

you can check the channel monitoring log or Message monitoring > Message log - you can see all the details till delivered and share it with them

[vishnu_pallamreddy · Accepted solution]

Hi Blue,

In Channel monitoring just try to ping the channel.

and see what it is showing?

[Former Member · Accepted solution]

I checked the message, the status is DLVD

[Former Member · Accepted solution]

thank you Vishnu.

everything is green, the receiver channel says up and running

[Former Member · Accepted solution]

Ok check with your vendor if they have any job running to pick the files from the location once its placed.

2. work with vendor and network team to monitor the traffic of your outgoing files to them.

[former_member186851 · Accepted solution]

Hello Blue,

If the PI status is showing DLVD means File is placed for sure.

Tell them to check whether if some job or program is deleting the file by mistake.

If not tell them to give access to check with tools like filezilla.

[Former Member · Accepted solution]

Hi RamKumar, Raghuraman,

I just went to SXI_MONI checked, ended up I see all the messages status from Integration Server are in red,and it has the error as below,

I am not sure what is the problem here.

Would you advise?

Thanks

Blue

[Former Member · Accepted solution]

Do you have mapping for your scenario? is it not file to file without any mappings? what is your file format - text or xml?

[former_member186851 · Accepted solution]

Blue ,

Get the payload and check in the mapping(ESR),Seems to be data issue.

[Former Member · Accepted solution]

Hi Ramkumar, it is file to file scenario and I do have a mapping, but for now I used the same message type for both source and target, so the mapping is very simple. And I am sending a comma delimited text file

[Former Member · Accepted solution]

This shouldn't be using content conversion, since I don't see the content conversion tab from my both sender and receiver communication channel

[former_member186851 · Accepted solution]

Blue its a SFTP channel right??so check in Module beans for Content conversion.

[Former Member · Accepted solution]

Yes it is SFTP channel on receiver side. Here is the module tab

[Former Member · Accepted solution]

This is the receiver channel:

This is the sender channel:

Not required for content conversion

[Former Member · Accepted solution]

This is the Receiver channel:

[Former Member · Accepted solution]

you need to use File content conversion

Source file - CSV - Use file content in sender and convert to xml and perform mapping

Target file - CSV  -  use Module beans strictZXml2plain bean to convert to csv file.

[Former Member]

refer the blogs..

Basic File Adapter Content Conversion - Process Integration - SCN Wiki

http://wiki.scn.sap.com/wiki/display/XI/File+Content+Conversion

[Former Member]

Hi Ramkumar,

Can you see if the bean below defined correctly or not:

[Former Member]

adding module bean alone wont help..

you need to add/configure module configuration parameter also.. better provide your input and output format..

[former_member186851]

Blue ,

Configure module parameters

refer the below link

http://scn.sap.com/thread/3476652