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SAP Workflow status - In process

ramiwal_dsilva
Participant
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Hello Team,

As I am relatively new to workflows hence I need some help as per my scenario.

I have a custom workflow that got executed , However it's status right now is still  "in process",

When I looked at the workflow log , I saw that one work item was logically deleted manually, hence that work item status is currently reflecting as cancelled.

Now, It wont manually let me complete anything, neither will it let me proceed.

Is there a way i can just stop/Kill the instance instead of it being stuck at that point?

Do help me understand the different options or steps in detail.

Any help will be appreciated and rewarded.

Thank you.

Accepted Solutions (1)

Accepted Solutions (1)

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Hi Ramiwal,

Can u provide the screen shot of technical workflow log to understand the issue in more detail?

Thanks and Regards,

Vikram

ramiwal_dsilva
Participant
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Thanks Vikram,

Attached is the log for your reference. Hope this helps

ramiwal_dsilva
Participant
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Note that the work item id 739726 has been manually deleted as well.

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Hi Ramiwal,

Can u expand the node for work item id 739726 and 739714 too.

Also, I hope the 893588 is the last step. If not, provide the below log screen shot too.

In addition, can you explain in detail(as in how it stops you from proceeding) what you meant by the below statement:

--> "Now, It wont manually let me complete anything, neither will it let me proceed."

Thanks and Regards,

Vikram

ramiwal_dsilva
Participant
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Hi Vikram,

Thanks for your help again

sending you the log , and yes 893588 is the last step in the log.

I meant, For the work items that have status "Cancelled", you cannot do a manual complete via SWIA. So I am wondering if this instance will always be hanging there or is there a way to terminate it , despite the logical deletion of the work items.

ramiwal_dsilva
Participant
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Would it be possible for me to have a chat with you?, if you could inbox me your number?

ramiwal_dsilva
Participant
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I would like to recreate another instance, but can i do that without killing this current instance?

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Hi Ramiwal,

You can logically delete top work item#739714 via SWIA.

After that, the new instance can be created.

Thanks and Regards,

Vikram

ramiwal_dsilva
Participant
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Thank you Vikram,

I will check test it and let you know this evening.

ramiwal_dsilva
Participant
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Thanks Vikram, I logically deleted the top work item and the workflow status was now set to "Logically deleted".

I was also able to trigger a new instance via SWUS.

Thank for your help.

former_member185167
Active Contributor
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That is what Stephane suggested in the very first post.

sbl
Active Contributor
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Yep Rick but that is my life nobody listens to me

ramiwal_dsilva
Participant
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Stephane, You've been helpful even in my other post, thank you... However I am really new to workflows and im still finding my feet with most of the wf transaction codes. Therefore for now, I just needed a complete picture.. And I could connect the dots from your post only when the issue was resolved . Maybe it was just my lack of knowledge..... Thanks so much again and keep posting

Answers (1)

Answers (1)

sbl
Active Contributor
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Hi,

It is weird that some workitem can be logically deleted and prevent you from continuing other steps of this workflow;

If your workflow remain in status in process, it means that there are some steps that could be processsed.

However you can terminate a wokflow from transaction SWIA.

Best regards

Stephane

ramiwal_dsilva
Participant
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Thanks Stephane for your quick response,

However the work item has status cancelled and the WF is stuck at that point.

I go to SWIA, put in my work item Id and I see it is in status "Cancelled". I Think i cannot complete it manually from here on. Were you suggesting another way?

ramiwal_dsilva
Participant
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Is there a way to terminate the entire instance and all its remaining work Items?