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Former Member

Reviewer Workflow WS10000265

Hi,

I am using a self created Workflow (copy from SRM Standard Workflow WS10000031.

I have attached a 3rd step for approval just by copy an existing approval step from the master.

Now the following problem occurs:

- requestor is adding a reviewer to Shopping cart and saves the SC

- afterwards he edits the saved SC and orders the SC

--> Problem:

Two separate reviewer workflows are triggered! WS10000265 is strated twice, two workitems are sent to the reviewer.

Problemoccurs every time when requestor saves the SC before ordering it.

Question:

Where reviewer WF ist triggered in SRM ? (WS10000265)

Seems that the simple copy of an approval step from SRM master and adding it to my wf version is triggering the reviewer workflow twice.

Any idea how to solve this problem?
Kind regards

Andreas

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2 Answers

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    Former Member
    Oct 29, 2015 at 11:50 AM

    Hello,

    Is this the regular SRM or process-controlled SRM?

    What events start that custom workflow? Look in SWEL to see if that event is being created twice.

    regards

    Rick

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    • Former Member

      Hi Rick,

      application Workflow, no BRF.

      Event is standard BUS2121 SAVED

      During SWB_COND custom Workflow  is started.

      I can`find where standard WF WS10000265 is triggered...

      Regards

      Andreas

  • Oct 29, 2015 at 12:43 PM

    Hi

    If you go on the header of WS10000031 on the dependant version tab you'll be able to see a reviewer tab and there the WS10000265 is mentionned.

    I have checked in my system there is no starting event, it is triggered by the addition of add hoc reviewer.

    So I would activate the workflow trace just before adding a reviewer and see what happens

    Do you have a lot of BADI implemented to check the document ? I am just wondering if you don't have some commit inside that could send the add reviewer once and then the standard do it when you save as well ... Just trying to guess here...

    Cheers

    Stephane

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