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Former Member

have a problem to print my receipt with the printer epson lx-350 esc/p

Good day sir. I develop my projet with asp.net mvc and i use Crystal report v13 embedded in VS2013 to generate my report.

When i preview my report it was ok but when i try to print the report with printer epson lx-350 esc/p the quality of document print was too bad.or sometime the format of paper was change to landscape to portrait.

I really not understand beacause when i try to print the same document with another printer the result was excelent.

Please if somebody can have and idear and explaind me what i can do.

Thank

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2 Answers

  • Oct 29, 2015 at 03:08 PM

    Make sure that you have the most recent driver for this printer installed on your computer.  These types of problems are generally a Windows issue and mean that the correct printer driver is not installed.

    -Dell

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    • Former Member Ludek Uher

      Good day sir.

      The os for deploy computer is Windows 7 and my dev computer is windows8. I im sure i was downloaded the correct driver of printer.

      My application it is web app and i develop my projet with mvc technology.

      Even when i was in dev computer or deploy computer the preview pdf file was ok. the problem is when i send the document to the printer.

      I was espected that the problem can be the resolution or the configuration of the local printer.

      So thank your for your help. i will try to downloaded the fix file and try again.

      Regard

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    Former Member
    Nov 11, 2015 at 09:18 AM

    good day. i am still worry about my matriciel espon printer. the quality of document after printing is still bad. And when i change the configuration of printer like changing the format "Letter US" to "A4" or to "Letter", the document was print in "Landscape" and the quality was still bad.

    Another worry is that the same computer have a local software install (not web software), the same printer print the document very well.

    Please i need urgent help

    thank

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    • Oh ok. So, one thing at a time¬† here:

      1) I'd like you to download CR 2013 (v. 14.1.x) and try to print from there. You can get an eval of CR 2013 from here:

      SME Free Trials | SME Software | SAP

      2) Next, I'd like you to create a quick windows app: CR viewer on a form, one line of code:

      CrystalReportsViewer1.ReportSource = <path to a saved data report>.

      What results do you get in the above tests?

      Oh - I would still like to have the name and version of the printer driver.

      - Ludek