have a problem to print my receipt with the printer epson lx-350 esc/p

Good day sir. I develop my projet with asp.net mvc and i use Crystal report v13 embedded in VS2013 to generate my report.

When i preview my report it was ok but when i try to print the report with printer epson lx-350 esc/p the quality of document print was too bad.or sometime the format of paper was change to landscape to portrait.

I really not understand beacause when i try to print the same document with another printer the result was excelent.

Please if somebody can have and idear and explaind me what i can do.

Thank