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/usr/sap/SOL/SYS/exe/run/brconnect: error while loading shared libraries: libclntsh.so.10.1: cannot open shared object file: No such file or directory

Dear Support

We are installing solution manager 7.1 kernel 7.21 database is 12c also oracle client 12 under os suse enterprise linux 11 SP4

during the installation facing error

/usr/sap/SOL/SYS/exe/run/brconnect: error while loading shared libraries: libclntsh.so.10.1: cannot open shared object file: No such file or directory

and also when i run brconect command using user oraSID saome error occur

Please guide me to resolved this issue

Regards

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4 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Oct 28, 2015 at 06:19 PM

    Hello Khizer,

    Please check the following things.

    1. check in your oracle lib directory that the there is a symbolic link from libclntsh.so => libclntsh.so.10.1

    A symbolic link should exist.

    2. In the same directory as (1) please run the command "ldd libclntsh.so.10.1" .

    If there are any missing dependencies, they will be highlighted.

    For both of the requests above, please post the output here.

    KR,

    Amerjit

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    • Former Member arun kumar

      Hi Shahid,

      Do verify if you have the below directory and link inside it.

      /oracle/client/10x_64

      under which you will be having a link for instaclient

      instantclient -> /oracle/client/10x_64/instantclient_10201

      Update us on the same.

      Also as you have mentioned in the start you have 12c Oracle. So i belive the issue is with your enviroment variables.

      As the brtools should use the latest client. So request you to check all your enviorment variables and update the same.

      Do perform the update for DBATOOLS for your kernel. As the older version does not support Oracle 12c.

      Regards,

      Ram

  • Posted on Oct 29, 2015 at 04:09 AM

    Hi Khizer,

    We are installing solution manager 7.1 kernel 7.21 database is 12c also oracle client 12

    /usr/sap/SOL/SYS/exe/run/brconnect: error while loading shared libraries: libclntsh.so.10.1: cannot open shared object file: No such file or directory

    Could you share BR*tools version here for database 12c ? Apart from linkage, for me here issue could be related with BR*tools usage for 12c.For this i would suggest you to check with SAP Note 2087004 - BR*Tools support for Oracle 12c

    Addition to it please share sapinst_dev.log & brconnect.log files as well.

    Hope this will help you.

    Regards,

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  • Posted on Oct 31, 2015 at 12:30 AM

    There can be two reasons.

    1 - The system is using a very old version of the BR*Tools

    2 - You have set up the system with Oracle 10 G client software like Ram suggested.

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  • Posted on Nov 18, 2015 at 07:18 AM

    Hi Khizer,

    Please check the Path it has missed some Dir

    Regards

    SROY

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