Scheduling to Print in Crystal Reports Server 2013

[Former Member]

I want to schedule a report to automatically print.  The printer has been installed on the server but I do not see it when I am given the option to select a printer.  Do I need to configure this in the CMC.  If so, how do I do this?

Thank you!

Ron

[former_member185603]

Check this KB

                     
              1670325  - How to configure a printer in BI 4.0 for Crystal Reports
           

[Former Member]

I am unable to view anything because I am being asked to enter a username and password when I click on the link.

[former_member185603]

you need to have s-userid to access support portal.

Go to CMC. Go to 'Applications' . Click Crystal Reports Configuratio. Click on 'Printer List'

Click 'Add New' button and provide a name for printer

Add a printer connection command then press enter before saving

For Windows, connection command will be: \\printserver\printername
For Linux, please use the 'lp' command: LP -d printer_name

NOTE:  UNC path of printer (including printer server name) is case
sensitive on some deployments. Ensure you add the exactly same UNC path
of printer in CMC.

After you've added the printer, it will then be viewable in the drop-down list throughout BI Launchpad.

[Former Member]

I added the printer to the server and it does not show in the drop-down box.  Also, if I attempt to type the printer nothing appears.

[former_member185603]

Did you follow above steps?

Can you attach a screenshot?

is your SIA running on local account or service account?

[Former Member]

Adding the printer worked by going through the steps.  It is not a network printer but attached to a local machine.  I entered it as follows \\Computer name\HP Color LaserJet Pro MFP M476 PCL 6.  Attached is how it looks in the Devices and Printers on the Server and the options I am given to print from on the CMC.

[former_member185603]

Did it work? If not what was the error?

[Former Member]

The job failed.  Invalid Printer Specified.

[former_member185603]

can you share the printer, give a share name. And specify the share name while scheduling the report.