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Manage SAP HANA Cloud Connector connections with HANA Trial Account

I got the error message "Unable to connect: A different SAP HANA Cloud Connector instance is already connected to this account"

at the SAP HANA Cloud Connector Administration panel on the local machine.

After checking my Connectivity on the SAP HANA Cloud Platform Cockpit, i can see, that another

Master Instance is connected.

This is a connection of our company.

I do not have the possibility to mange this connection on my SAP HANA Trial account.

How can i configure more than one connectivities from diffent SAP HANA Cloud Connectors to my Trial Account ?

(local environment / company environment)

Thanks for help



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1 Answer

  • Oct 28, 2015 at 12:50 PM

    Hi Jürgen,

    See the restriction section in Connectivity Service Overview. There it is mentioned that it is possible to connect a single Cloud Connector per account only. Hence, you cannot reach what you want. This means you need to disconnect the company environment Cloud Connector from your trial account before being able to connect the one from your local environment.

    Best regards,


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