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Former Member

SAP Gui 740 print by booking isn`t working

Hello,

we have released SAP Gui 740 for our Customers for some days. Unfortunately we have a problem with the Technology G in the printer properties only with local printers. When they are booking an order it doesn`t print it, but when they go into the order again and repeat the printing manually it prints. 

Does someone have an idea why it isn`t printing when they book the order?

thx for your help

yours sincerely

Carmen

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4 Answers

  • Oct 29, 2015 at 10:36 AM

    Hello Carmen,

    Please make sure you are using the most recent patch (5).

    Are there any errors when printing?If yes, please paste any error messages you are getting in the reply.

    Regards

    Jude

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    Former Member
    Oct 30, 2015 at 08:30 AM

    Hello Jude,

    I don`t get an error message. The spool always shows me finished. I have patch 4 installed, I will install patch 5 now and let you know if this was the solution.

    thx

    Carmen

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    Former Member
    Oct 30, 2015 at 09:41 AM

    Hello Jude,

    now I have another thing. Patch 5 is installed. When I am booking an order the printer is already not printing, but now I don´t have a print job in the spooler because it wasn`t handled.

    thx

    regards

    Carmen

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    Former Member
    Oct 30, 2015 at 10:13 AM

    Hello,

    I have another things. Suddenly the prints are all printed a long time after my print command. And now the status always says waiting-> Frontend not reached. But in other Transactions SAP prints the documents.

    regards

    Carmen 

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    • Former Member Jude Bradley

      Hello Jude,

      ah ok. After my last test I recognized that the print command isn`t working at the booking. But it`s printing when I repeat the message. I can´t explain it. Why does it only print, when I strike the print manually?

      regards

      Carmen