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Unable to run the consolidation due to user logged in

Hi Friends,

One of my user could not run the consolidation and it shows the below :

But actually the user has logged out the system still it shows the same and we are not able to run the consolidation.

Please help me how to resolve this as soon as Possible.

Regards

Anitha

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1 Answer

  • Oct 27, 2015 at 08:42 PM

    Hello Anitha,

    This is probably a "ghost session" : a user indeed logged out from FC but is still locking objects. It sometimes happens when there are network issues.

    The quickiest way to resolve this problem is to kill his session within the FC Administration Console (if you have access to it). Otherwise just wait the regular FC timeout to close his connection.

    Regards,

    Olivier

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