Internal order not getting created

[sandeep_thakur17]

Hello Folks,

The outbound queues in SAP CRM getting stuck for queue R3AUORDER_xxxxxx with status error 'No status object is available for ORD xxxxxxx'. I have checked that new line items added in SAP CRM are failing to generate the internal order in ECC system. The system easily identifies the exsting internal order but newly created Internal Orders couldn't be found in buffer nor in tables. The issue is coming while costing and settlement rule.

Thanking you in anticipation.

Sandeep

[Former Member]

Hi Sandeep,

The issue is due to worng behavior of the system. SAP has recommended bed.low report to re-generate status for transaction. Please regenerate your issue will be solve

• CRM_CHECK_DISTRIBUTION_STATUS

thanks

Prem

[sandeep_thakur17]

The report is giving error that Error is in unlocking the document. The system needs to generate Status object in ECC system for the Internal Order. Still unresolved. Please help.

[Former Member]

Hi Sandeep,

Please share the error detail . Usually this does not happen and always works.

Are you allowed to trigger document from ERP manually ?

Thanks,

Prem