Skip to Content
author's profile photo Former Member
Former Member

Rejection Reason in Sales Order


I have a question about the rejection reason in sales order.

I have a sales order in C4C that was transfered to ERP. If i want to modify the sales order in C4C and put a rejection reason, i can transfer it to ERP to modify the document in ERP?



Add comment
10|10000 characters needed characters exceeded

1 Answer

  • Best Answer
    Posted on Oct 29, 2015 at 03:44 PM

    Some updated fields in C4C are replicated to ERP. Looks like rejection reason is included. I haven't tried this.

    Order created in C4C and transferred to ERP can be edited and copied, as well as order downloaded from ERP

    Editable Fields Header:

    • Order Description
    • Order Reason
    • PO Number
    • Requested Delivery date
    • Currency
    • Reason for rejection
    • Add Price components
    • External / Internal Notes

    Editable Fields Item:

    • Quantity
    • Currency
    • UoM
    • External / Internal Notes
    • Reason for Rejection
    • Add Price components

    You can also:

    • adding new products
    • Changing quantity of non-delivered products
    • Changing price/price components of products only if billing is not in process or finished


    Add comment
    10|10000 characters needed characters exceeded