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Former Member

Approving own GRC request

Hi Everyone,

I am pretty new to GRC and I have a issue/question. We have a user who has raised a new request for a assiging a role to her id to which she is the owner.When she went to approve it she was not able to find the request.

I have read that the role owner cannot approve his/her own request. Can you please tell me what needs to be done in order to achieve this or who else can approve her request? Kindly help me out.

Regards,

Nikilesh

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2 Answers

  • Best Answer
    Oct 26, 2015 at 03:43 PM

    Hello Synova,

    it depends on EUP settings

    check in SPRO>GRC>Access Controls>User Provisioning>Maintain  end user  personalization

    in Some SP level this settings in not working,provide GRC version and SP level

    1816817 - UAM : Requestor able to approve his own request

    2088522 - Approve/Reject your Own request flag is not working correctly while approving a request..

    Regards

    Baithi

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    • Former Member Former Member

      Hi Baithi,

      Thank you for your help. The issue was resolved after changing the visibilty to Yes. Closing the thread.

      Regards,

      Nikilesh

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    Former Member
    Oct 26, 2015 at 03:50 PM

    Dear Synova Bill / Nikilesh ( how many people are sharing this SCN account? See RoE),

    There are various ways of handing such situations, at the choice of your organization. It is a betterĀ  practice to encourage role owners to NOT be the only approver for a role, not only for coverage during absences but also because of this very situation; however sometimes they insist. In such cases you may choose to escalate it to their manager, attach their approval by email, and the GRC admin approves the request on their behalf. We also encourage our approvers to use delegation for planned absences, and that might be an option in this situation.

    Gretchen

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