Limit the list of users on Portal while substitution

[Former Member]

Hi Experts,

We are using Portal 7.4, and want to apply substitution rule. Currently end user can select any of the user as substituted one, is there's a way to limit the list of users you can select from when you are creating your subsititute rule?

For example, Manager should only be able to create a substitue that is at their level and restrict users that are below them and should not be  processing tasks.

Please help.

Thanks and Regards,

Khushboo Agarwal

[vijay_kumar49]

Please check this document. It may be useful

and

Kindly let me know if you need any more information

[former_member189925]

Hi Khushboo

Can you please refer to the below SCN document and check if its suffice your issue or not.

The document deals with the similar scenario as to what you are trying to achieve.

Regards

Santarshi Samanta