Skip to Content
avatar image
Former Member

SAP BO BI platform 4.0 SP4 setup Error - The product keycode is not valid. INS00140

Hi,

I am getting the "The product keycode is not valid. INS00140" error when I try to install SAP BO BI platform 4.0 SP4. I am entering the

correct Product temporary license key which is downloaded from sap marketplace and valid till December 2015. Operating system is

Windows 8.1 64-bit. I already uninstalled Microsoft Visual C++ Redistributable Patches.

Can anyone help me in resolving the installation error.

Thanks.

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • Best Answer
    avatar image
    Former Member
    Oct 26, 2015 at 12:57 PM

    Hi Amarnath,

    If you are trying to install BI platform on Windows 8.1 then it is not supported because Windows 8.1 is a client OS. You will need to install BI platform on server OS like Windows Server 2008.

    As far as the above error is concerned you can refer below KBAs to resolve this issue.

    http://service.sap.com/sap/support/notes/1652263

    http://service.sap.com/sap/support/notes/2146731

    Regards,

    Hrishikesh

    Add comment
    10|10000 characters needed characters exceeded

  • Oct 26, 2015 at 01:02 PM

    BI platform need to be installed on server OS only as mentioned by Hrishikesh. And also you are using the product version which does not support Windows8.

    Add comment
    10|10000 characters needed characters exceeded