on 10-25-2015 4:38 PM
Hi!,
When i create a sales order in C4C i have the button "Transfer" to send it to ERP.
I have seen the fields Billing block and delivery block in header sales order and the fields Billing state and delivery state in item sales order.
Do you know when an how i can fill them?
Thanks!
Elizabeth
Dear Elizabeth,
these fields you are mentioning, are customer dependent. Please have a look to the individual customer / account profile.
Hope to be helpful
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Hi Gabriele,
Thanks for your answer!! please 2 questions:
1. Delivery block and billing block are in individual customer/account profile (that's ok), these fields are transfered to ERP when i transfer the sales order? In the C4C these fielsd are only informative?.
2. The billing state and delivery state are not in the individual customer / account profile. For this reason i had thought that fill as a result of a transfer to the sales order to ERP.
Thanks a lot!
Elizabeth
Dear Elizabeth,
The transfer status is used to reflect the status of an order with respect to it transit from C4C to ERP.The field is update by the system based on the transfer action trigger. It is read only field for the user.
The Delivery Block and Billing Block are fields are also read only and display if the order is blocked for delivery or Billing .
The item level fields delivery status and billing status show the current status of the line item w.r.t billing and delivery,cause even individual items could be delivered.
Swarna
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