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Subject code is not determined in crmd_order

Dear Friends,

I am working in crm 5.0 version. We have configured subject profiles with service order to determine the reasons. It was working fine. but now while creating a transaction subject code is not determined.

I have check all the customizing, everything is as per the standard.

It was observed that crm_order_read does not fetch the subject profile.

Please advise to solve out.

Thanks in Advance.

Regards,

Sangram

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1 Answer

  • Oct 25, 2015 at 10:58 AM

    Hi Sangram ,

    Did you assign you subject profile to your transaction ?

    Did you create Schema using IC- Manager  and  assign your subject profile there ?

    We  had face same issue , some times back .It turn out be a configuration issue related to  categorization schema. It will be really helpful  to analyze the problem , if share screen shot of your configuration.

    Regards,

    Sumaira Gopalani

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