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Forwarded Workitem in SBWP INBOX not appearing at the TOP

Hello All ,

When a work item is forwarded (to user B from user A ), it reaches the inbox (Of user B) , but the created on date of the workitem is the date when it was created not the one when it was forwarded.

So , if the inbox already has a lot of work item , this forwarded item come way below ( lets say the workitem was created 3 weeks back and was forwarded today )  according to creation date sorting .

Is it the standard behavior ?

Is there any other column by which i can sort SBWP to get the forwarded line item at the top as well.

Can the creation date be changed while forwarding is being done from a program using the below method-class (ASND is for forward)

cl_swf_rdg_dispatcher=>execute_dialog_request_multi(

                             im_por      =  i_lpor   "Instance Details

                             im_function =  'ASND' )."Forward the request

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1 Answer

  • Best Answer
    Oct 25, 2015 at 11:28 PM

    The creation date is the date the workitem was created, forwarding the workitem does not change this.

    Users can set the priority of the workitem to the highest priority when forwarding so the workitem line will appear red in the inbox of the receiving user. also you can add the field "forwarded by" to the inbox display and sort by it so forwarded workitems will appear on the top of the display.

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