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Former Member

Warranty - Equipment

Dear Experts,

I have an equipment which is in Warranty purchased from one vendor and Now I need to send back the equipment back to vendor with reference to Warranty and Receive another equipment Its like a Equipment replacement from vendor under warranty.

I checked some other post as well but not get appropriate response.

Kindly help me.

Your early response would  be highly appreciable, I also check in my dev client as well before client.

Thanks

Vikas

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1 Answer

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    Former Member
    Oct 23, 2015 at 07:11 AM

    Hi,

    You can create claims from notification.Now equipment must be link to serial number.. so when you use the serial number that have warranty claim ... you put a small validation in PO to create PO with free indicator. there was lot custom codes were in place to achieve the requirement .

    Also check Warranty Claim Processing (LO-WTY) - Customer Service (CS) - SAP Library

    Regards

    Vivek

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