Space displayed as " "

[former_member320481]

Dear experts,

I created a ticket (transaction SM_CRM) and wrote any text. After that i used a button (for example "text template") and closed the pop-up, so that i returned to the text area. The format of the written text has changed. Instead of spaces " " is shown (not always, this behaviour is sporadically).

before using button/ pop-up window:

after (return to the text area):

Any thoughts?  Thanks in advance for your help!

[ali_hamoudi]

Hi Hassan,

did you or SAP find a solution for this problem?

Best regards

Ali

[former_member320481]

EDIT: sap note  2018162 is not the solution

[former_member241920]

This message was moderated.

[VJain]

Hi Hassan,

Please check the following note:

2218988 - Additional blanks are deleted in longtext

Implement the latest version 3 of this note.

Thanks

Vikram

[former_member320481]

Hi Vikram,

thanks but your link doesn't work. Note 2218988 is not released.

regards

Hassan

[former_member320481]

update:

in Method GET_BTF_TEXT (Clas CL_AIC_LONG_VTEXT_IMPL)  there is this statement:

rv_btf_text = cl_thtmlbx_btf_editor=>convert_xstring_to_string( iv_xstring = lv_btf_text_as_xstring  iv_ignore_cerr = abap_false ).

I think its a problem with the parameter "lv_btf_text_as_xstring". by the first call parameter "lv_btf_text_as_xstring" has a value which change by clicking on a button and using a pop-up window  (second call of the method "convert_xstring_to_string"). After that the error occurred.

When i try to use the old value (from the first call) everything is fine (text is ok).