Skip to Content
author's profile photo Former Member
Former Member

Error in Real Time Collaboration


We got an issue in our project.

When ever any user log's into Portal it is giving a message called

With title Real-Time Collaboration(You are logged to the same portal already. Real-time collaboration capabilities will not be available in the current portal session until you terminate the other session and then restart this one by refreshing the browser or logging on again.)

We are using EP6 SP13

And we are having 2000 Portal users every one is getting this error in portal.

And After restarting the Server we are not getting that error. And again after a month it again starts.

Thanking you in advance for help



Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Feb 11, 2006 at 04:22 AM

    Try comparing your configuration settings with the ones suggested here:

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member


      We have the same issue. The user receives a popup window in which he can activate that he would never see that popup again.

      Do you know where this "Do not show me anymore" flag is set? Can it be set / reset for a user?


Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.