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Former Member

SAP Personas add-on installation

Dear All,

I'm going to install Personas add-on to our CRM system for testing, but i get queue is locked issue, which caused i can not move forward.

Could you please share how can i get rid of the issue?


Add-on SAPK-200AGINPERSOS already uploaded to /usr/sap/trans/EPS/in

What i did:

SAINT--> Enviroment --> Add-on Manager for EBP/CRM --> Continue --> SAPK-200AGINPERSOS --> Continue  --> queue is locked (refer to Queue is locked.gif)

More information:

Add-On Installation Tool: 7.31/0056

SAP_BASIS     731     0005

Thanks in advance.

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2 Answers

  • Best Answer
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    Former Member
    Nov 04, 2015 at 05:20 AM

    The server is a Sandbox system, There was an upgrade hung there for long time. 

    After execute the report RSUPGRES from se38 (this report will reset your upgrade), i can use SAINT/SPAM again.


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    Former Member
    Oct 22, 2015 at 07:31 AM

    Have you upgraded SPAM / SAINT to the last release?

    You need to understand why the queue is locked.

    You can do this by GOTO==>IMPORT LOG and ACTION LOG.

    If you need to reset the queue, you must go to EXTRS==>RESET STATUS==>QUEUE from Tcode SPAM


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    • Former Member

      1. I have updated SPAM/SAINT to latest patch level, v 7.31/0059

      2. GOTO==>IMPORT LOG ==> 

      Installation queue is Gray

      Single package==> in input SAPK-200AGINPERSOS==>  Package not found

      tp System Log ==> looks like not related

      ACTION LOG is in Gray.

      3. Still the same:  Queue is locked.