POWL: behaving differently, for same setting. e.g.. AC/(RM,PC) Inbox

[plaban_sahoo6]

HI All,

I have tried Sync call checked/unckecked and Every page/list visit selected for AC Inbox query : GRFN_INBOX_AC. But it is not getting refreshed, automatically(page/list visit). But refresh is automatic for RM and PC inbox.

Could you suggest why.

The same happens for other queries belonging to the same application

Regards

Plaban

[alessandr0 · Accepted solution]

Dear Plaban,

when you change the settings in POWL_COCKPIT you need to delete the queries from the users so that they get the latest configuration. Therefore run the report POWL_D01 and delete the user querys. You will then see that the users get the updated in personalization screen in NWBC:

In my example I have changed the refresh type for the process control inbox and deleted the queries from my user. Afterwards I was able to see the new refresh type accordingly.

Please do let me know if you need further details.

Regards,

Alessandro

[plaban_sahoo6 · Accepted solution]

Dear Alessandro,

POWL_D01 seems to remove the buffer, from which settings take effect. There was default page setup, in Personalise, which resolved the issue.

Thank you.

regards

Plaban