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Getting Open or Save error with browser while trying to open ESR & ID in PI 7.31

Hi Experts,

I am unable to open ESR and ID in PI 7.31 and getting the browser error Save or Open. My Java Web stat

version is 7 and Internet Explore version is 11.

I have maintained the host file as well.

I am getting the below warning at the bottom of the browser:

"Do you want to save or open this file?"

Then I have selected the "save and open" option from the browser but not able to succeed to open either ESR or ID.

Can any one help on this issue?

Regards,

Nagarjuna.

ESR_ID.PNG (139.4 kB)
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3 Answers

  • Oct 22, 2015 at 05:15 AM

    Nagarjuna,

    I too get the same open/save option.

    But when I click open, it opens the ESR or ID.

    I am also using PI 7.31 and JDK 1.6.0_45

    I suggest you to try reinstalling the JDK.

    regards,

    Arun

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  • Oct 22, 2015 at 05:43 AM

    Hello Nagarajun,

    It will come You can save the Jnlp file and open it every time.

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  • Oct 22, 2015 at 06:00 AM

    HI Nagarjunakumar,

    Try with another browser like firefox or chrome.Also, check your PI version and its corresponding jvm in this link Troubleshooting PI ESR and Integration Builder Logon Issues - Process Integration - SCN Wiki

    Regards.

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