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Former Member

Invalid Response code (401) Unauthorized- SAP SSM

Dear Experts,

I am facing following error related with SAP Strategy Management, not being able to access data in the UI. I very much appreciate your help:

NW error log:

Invalid Response code (401). Server
[http://bogm:/SAPControl.cgi] returned message [Unauthorized]. Http
proxy info:
none
[EXCEPTION]
com.sap.engine.services.webservices.espbase.client.bindings.exceptions.TransportBindingException:
Invalid Response code (401). Server [http://bogm:/SAPControl.cgi]
returned message [Unauthorized]. Http proxy info:  none
at
com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.handleSOAPResponseMessage(SOAPTransportBinding.java:588)
at
com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.call_SOAP(SOAPTransportBinding.java:1369)
at
com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.callWOLogging(SOAPTransportBinding.java:990)
at
com.sap.engine.services.webservices.espbase.client.bindings.impl.SOAPTransportBinding.call(SOAPTransportBinding.java:944)
at
p1320830964545.SAPControl_Stub.j2EEGetProcessList(SAPControl_Stub.java:485)
at
com.sap.tc.lm.itsam.core.techsystem.SAP_ITSAMJ2eeInstanceBootstrap_Impl.refreshJ2eeProcesses(SAP_ITSAMJ2eeInstanceBootstrap_Impl.java:162)
at
com.sap.tc.lm.itsam.core.techsystem.SAP_ITSAMJ2eeInstanceBootstrap_Impl.getSAP_ITSAMJ2eeInstanceBootstrapJ2eeProcessPartComponent(SAP_ITSAMJ2eeInstanceBootstrap_Impl.java:1081)
at
com.sap.tc.lm.itsam.core.techsystem.SAP_ITSAMJ2eeInstanceBootstrapWrapper.getAttribute(SAP_ITSAMJ2eeInstanceBootstrapWrapper.java:474)
at
com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.getAttribute(DefaultMBeanServerInterceptor.java:665)
at
com.sun.jmx.mbeanserver.JmxMBeanServer.getAttribute(JmxMBeanServer.java:648)
at
com.sap.pj.jmx.server.MBeanServerImpl.getAttribute(MBeanServerImpl.java:662)
at
com.sap.pj.jmx.server.interceptor.MBeanServerWrapperInterceptor.getAttribute(MBeanServerWrapperInterceptor.java:181)
at
com.sap.engine.services.jmx.CompletionInterceptor.getAttribute(CompletionInterceptor.java:423)
at
com.sap.pj.jmx.server.interceptor.BasicMBeanServerInterceptor.getAttribute(BasicMBeanServerInterceptor.java:169)
at
com.sap.jmx.provider.ProviderInterceptor.getAttribute(ProviderInterceptor.java:224)
at
com.sap.engine.services.jmx.RedirectInterceptor.getAttribute(RedirectInterceptor.java:232)
at
com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.getAttribute(MBeanServerInterceptorChain.java:161)
at
com.sap.engine.services.jmx.MBeanServerSecurityWrapper.getAttribute(MBeanServerSecurityWrapper.java:235)
at
com.sap.engine.services.jmx.ClusterInterceptor.getAttribute(ClusterInterceptor.java:559)
at
com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.getAttribute(MBeanServerInterceptorChain.java:161)
at
com.sap.monitoring.ws.info_retrievers.ServerNodesStateRetriever.acquireServerNodesState(ServerNodesStateRetriever.java:64)
at
com.sap.monitoring.ws.info_retrievers.ServerNodesStateRetriever.retrieveServerNodesState(ServerNodesStateRetriever.java:39)
at
com.sap.monitoring.ws.info_retrievers.MonitorsRetriever.getAggregatedData(MonitorsRetriever.java:308)
at
com.sap.monitoring.ws.info_retrievers.MonitorsRetriever.retrieveAggregatedData(MonitorsRetriever.java:88)
at
com.sap.monitoring.ws.JEEMONWS.retrieveMonitors(JEEMONWS.java:54)
at
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at
java.lang.reflect.Method.invoke(Method.java:597)
at
com.sap.engine.services.webservices.runtime.JavaClassImplementationContainer$ServletEndpointDispatchHandler.service(JavaClassImplementationContainer.java:117)
at
com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:363)
at
com.sap.engine.services.webservices.runtime.JavaClassImplementationContainer.invokeMethod(JavaClassImplementationContainer.java:169)
at
com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment.process0(RuntimeProcessingEnvironment.java:710)
at
com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment.preProcess(RuntimeProcessingEnvironment.java:662)
at
com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment.process(RuntimeProcessingEnvironment.java:322)
at
com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPostWOLogging(ServletDispatcherImpl.java:199)
at
com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:65)
at
com.sap.engine.services.webservices.servlet.SoapServlet.doPost(SoapServlet.java:61)
at
javax.servlet.http.HttpServlet.service(HttpServlet.java:754)
at
javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at
com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)
at
com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)
at
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:457)
at
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at
com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at
com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at
com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:276)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at
com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at
com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at
com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at
com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at
com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at
com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at
com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

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1 Answer

  • avatar image
    Former Member
    Oct 21, 2015 at 06:14 PM

    Dear Jazmin,

    Let us know what exactly you are trying to access, when you received this message. If you provide more details then it will be helpful.

    By initial "unauthorized" message I can just assume that may be you are not authorized to some model group.

    Regards,

    Rafikul Hussain

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    • Former Member

      Dear Raifikul,

      This error displays when switching contexts in ssm UI. In SSM UI the error that the system displays is:

      Code: 500

      Severity: error

      Description: dataproviderDAO:getscorecardhierarchy DataproviderDAO encountered error in getContextMeasure

      Reviewing the NW errors log I found the error described in the first post, which I assume is related to this one.

      Which model groups do you refer to?

      Thank you,