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Former Member

Crystal Reports Server 2013. Not able to view a report.

Hi All,

I'm new to crystal reports.

I have both Crystal Reports 2013 and Crystal Reports Server 2013 installed on a server.

Created a System DSN to MySQL server database ( which is the report source ).

Create a report on Crystal Reports 2013. It runs fine there.

Saved this in a folder in Crystal Reports Server 2013.

Corrected the database configuration in Crystal Reports Server 2013.

I ran the report and it said it is successful. (This I was able to see from the history).

However when I try to view the report it opens up Crystal Reports Viewer and  I see a window with a pop up dialog that says "Please wait while the document is being processed".

It is just stuck there.

Any idea / suggestions.

Thanks,

Kalyan.

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4 Answers

  • Best Answer
    Oct 21, 2015 at 08:05 PM

    See if below attached link will resolve the issue.

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  • Oct 22, 2015 at 02:49 PM

    Hi,

    Check this -

    Regards,

    Rukaiya

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    Former Member
    Oct 22, 2015 at 04:14 PM

    Hi Kalyan,


    The issue is due to the designer and server installed on the same machine.


    Remove the Crystal Reports designer application from the server where Crystal Report Server is installed and restart the server. SAP recommends to use the report designer from client machines only.( You can refer : KBA 2014953 - Installation of server and client components of BI 4.x on the same physical machine )


    IT WILL WORK !!


    Regards,

    Mahak

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    • Former Member

      Thanks. This helped in resolving the issue. I uninstalled Crystal Reports from the server and it started working fine.

  • Oct 21, 2015 at 02:35 PM

    Moved to BI Platform forum

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