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subchain instance is not created when triggering from meta chain.

Hi All,

The sub - chain instance , was not created when triggering from meta-chain, but the sub-chain was triggered and completed successfully and the status of sub chain was showing as failed in meta-chain due to no instance. Could you please suggest why an instance was not created to sub-chain and what are the possible ways for not creating an instance.

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1 Answer

  • Oct 21, 2015 at 10:13 AM

    Hi Kranthi

    Please explain the same with some screenshots.

    What are the steps involved in the meta chain? The instance field shows blank in display messages of the meta chain?

    Also check if the meta chain is also scheduled as the same time of the main chain. This might create some lock issues. So your meta chain shouldn't be scheduled at all. As the main chain is scheduled, it will automatically execute the meta chain.

    Regards

    Karthik

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    • Former Member kranthi kumar

      Hi,

      check the previous logs of the meta chain, there might be a log of which local process chain status is still in yellow (active), might got stuck. if you find a log with yellow(status), just refresh the chain, it will turn RED.  this will get rid of current instance issue in next/future run.