Having several product hierarchies on the same crm system

[anais_jaussaud]

Dear experts,

We are about to use 2 business roles on the same CRM, we also need 2 different product hierarchies : one for each business role.

My question is the following : I don't see how i can activate two different product hierarchies on the same system.
When reaching the transaction COMM_PRAPPLCAT, we already have the following :

If I try to add a new entry "Product type : Material " with the second product hierarchy ID, i get an error "An entry already exists with the same key".

Does anyone know how I could easily make the second product hierarchy work on our new business role ?
Is it a possible scenario to use several product hierarchy on the same CRM ?

Thanks and best regards,

Anais

[Former Member · Accepted solution]

Hi Anais

Have you tried to have 2 Hierarchies within the single occurrence of your Material Product Hierarchy?

Level 1 - Material Product Hierarchy

Level 2 - Material Product Hierarchy A

Level 2 - Material Product Hierarchy B

Been a while since I configured this stuff so I'm trying to recall if this can work.

Regards

Arden

[Former Member · Accepted solution]

Hi Anais

If your issue is resolved, please mark the thread as answered.

Regards

Arden

[anais_jaussaud · Accepted solution]

Hi Arden,

Thank you for your answer.
I think your proposal is the best thing to do in this situation.

Thanks and regards,

Anais