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Former Member

Issue while opening a GIF file using CV03N in WINDOWS 7

Hi All,

I got struck with the below issue. Could you guys please help on this?

When we try to open a GIF file attached to a document using CV03N transaction in WINDOWS 7 an error pop up is displayed like 'This file does not have a program associated with it for performing this action. Please install a program or , if one is already installed, create an association in the default programs control panel'.



But when we try to open a GIF file with the same configuration in WINDOWS 8, we are able to view a pop up with which it is to be displayed.

Note: we are able to open other file types like (DOC,DOCX,PPT,PPTX,PDF,TXT,ZIP,JPEG,PNG,XLS,XLSX,CSV,MSG) in both  WINDOWS 7 and WINDOWS 8 with the same configuration.

Quick replies are highly appreciated!!

Thanks,

Gayatri

Gif issue.jpg (28.0 kB)
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3 Answers

  • Oct 21, 2015 at 10:45 AM

    Dear Gayatri,

    The reason for this issue is that the local copy of the displayed file has no file extension. This could happen if the field "Suffix" in transaction DC30 is empty for the used workstation application. I would recommend you to fill a suitable value in this field and is you are working with extensions like docx, xlsx, etc. please set also the flag "You cannot rename....." here in DC30.

    The reason for the difference between Windows 7 and 8 is that in version 7 just an error message is raised by windows because of the missing file extension. But in Windows 8 the operating system behaves more friendly and allows you to choose an application that could display the file. But this is due to the operating system.

    Best regards,

    Christoph

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    • Former Member Former Member

      Hi,

      Can you check and try to open the GIF file document from the temp file(C:\TEMP\) , As per this issue you may not have the file extension in your temp file.

      I came across this issue recently and found the issue was with my PC try the same from other PC with Windows XP, or 8 (As mentioned by you if its working then you may not have admin authorization in your system for temp).

      Please check and let us know the result.

      Rgds,

      Nayeem.

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    Former Member
    Oct 22, 2015 at 02:59 PM

    Try to open a gif from your desktop, in which application does it open?

    Right click on your gif file and check what application is set for opening it

    you can change it to something different and try

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  • Oct 23, 2015 at 02:57 PM

    gayatri,

    Replying to your initial post.

    This is more WINDOWS related. It seems you do not have proper image handling software in your machine. Try to install one like Photo editor (freely available). Then right click on a GIF file go to properties and give the default Application this program (Photo editor any other which can open GIF files). Now there should not be any problems to open GIF fails from SAP.

    Regards

    KJogeswaraRao

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