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Launchpad Designer problem after transporting the catalogs/groups

Hello Colleagues,

I get a problem on the production system Launchpad Designer after transporting the catalog and the group to PROD system.

The first time after transporting the catalogs, when I login to the launchpad on production system I can see my apps working but then the transported catalog and the group disappear from Launchpad Designer(production) so when I refresh my launchpad I don't see the tiles anymore as the catalog and the group are not in Launchpad Designer any more.

I have UI library version 1.28.13

Have you ever experienced such an issue ? What could be the reason that the transported catalog and the group disappear from Launchpad Designer?

Regards

Lusine

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2 Answers

  • Best Answer
    Oct 20, 2015 at 02:27 PM

    Transaction se38 : report: /UI2/INVALIDATE_GLOBAL_CACHES solved the problem.

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  • Oct 20, 2015 at 12:43 PM

    HI Lusine;

    Are you getting any errors in the browser console (F12)?

    I hope you have cleared the cache and tried.

    clear the cache. The issue could be because of cache.

    1.Clear the server http cache

    Go to the transaction SMICM. Goto -> HTTP plugin -> Server cache -> Invalidate Locally and Globally.

    2. Clear metadata cache

    Transaction: /IWFND/CACHE_CLEANUP on Gateway

    Transaction: /IWBEP/CACHE_CLEANUP on Backend and Gateway

    3. Synchronize chip cache

    Run the report /UI2/CHIP_SYNCHRONIZE_CACHE. Make sure there is no error in the table /UI2/CHIP_CHDR

    Run the report /UI2/DELETE_CACHE_AFTER_IMP.

    /UI2/DELETE_CACHE

    4. Run cache buster

    Run the report /UI5/UPDATE_CACHEBUSTER.

    5. Clear local browser cache

    Regards,

    Sarbjeet Singh

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