Skip to Content
avatar image
Former Member

All Invoice records not Showing to Finance Id

Dear All,

We have one Finance ID and one Professional ID(manager).

In Incoming payment wizard , all the open invoice are not showing in Accounts ID.but if I open it in manager ID . it is showing all the invoice .

Please find the attachment .

1) Finance User

2) Manger ID

what might be the issue?

Thanks and Regards

M G

p1.JPG (155.3 kB)
p2.JPG (151.2 kB)
Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • avatar image
    Former Member
    Oct 20, 2015 at 05:46 AM

    Hi Hegde,

    Do you use any of these?

    • Data ownership authorizations
    • Grouping on Numbering Series, and you set an Authorizations for certain group

    I assume if some invoices aren't showing on Incoming Payment windows, then that user can't open the invoices(which are not showing) via A/R Invoice screen either, so maybe you have restricted some authorizations.

    Regards,

    Wongso

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Hi M G,

      Well if the finance user can open specific invoices which doesn't show in Incoming Payment, for example document number 357, I have no idea what might be the issue 😭

      Regards,

      Wongso