XML runtime error when using All products in TL

[Former Member]

We are using All products indicator in the TL for certain segments of our business.  When the users send a PO with a product that has not been CIF'd yet, the xml has a runtime error that stalls that respective inbound queue.

Is there an additional setting we should be using when we use "All Products" so we get a failed xml rather than a runtime error in the inbound queue?

We have other business segments that we do CIF the PIR and we do not see the same "queue clogging" issues with those PO's when master data is missing.  We just get the normal failed xml.

[Former Member · Accepted solution]

Hi Susan,

You haven't mentioned what was the run time error, however looking at the issue description I could understand that issue is with the master data.

Even after maintaining all products in TL,  product should exists in SNC. hence first CIF the product to SNC and try to send the PO. Please share the results and if you are struck with errors, Kindly share the error details for better understanding of the issue.

Regards,

Mahesh KHM