Navigation to application from email content

[Former Member]

Hi Everyone,

We have created a UI application with the following application URL and hosted it an Extranet portal used within the organization.

https://xxx.xxx.xxx.org:8050/sap/bc/ui5_ui5/sap/zui_tool/index.html#/

We used ng-route (Angular JS routing) such that users will be able to access

https://xxx.xxx.xxx.org:8050/sap/bc/ui5_ui5/sap/zui_tool/index.html#/create

to go in create mode and,

https://xxx.xxx.xxx.org:8050/sap/bc/ui5_ui5/sap/zui_tool/index.html#/view

to go in view mode.

The tool is integrated with the backend system and triggers a workflow. The workflow will send out an email to certain agents with the 'view' link embedded in the email content.

However, when the user clicks on the link (in SAML enabled environment), then the user goes to the site,

https://xxx.xxx.xxx.org:8050/sap/bc/ui5_ui5/sap/zui_tool/index.html#/

instead of going to the 'view' page. The weird part is, when they click on the same link again(without closing the first instance of the application), the page opens correctly in 'view' mode.

We also tried another scenario wherein we opened the Intranet irj/portal link and then clicked on our application view link from the email content. The page opens correctly in the 'view' mode at the first instance of clicking the link.

It looks like some issue with authentication. However, we are not able to ascertain why the tool opens correctly when the same link is clicked only twice and not once.

Request your advise.

Thanks.

[Former Member · Accepted solution]

Rootcause found. Solution being implemented.