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Attachment does not support while trying to open

Hi Experts,

Could you please let me know the reason behind of this that i am not able to opened the the attachment document which attached earlier.

When i tried to open the attached document system triggered the below error message.

"Check the spelling of the name. Otherwise, there might be a problem with your network. To

try to identify and resolve network problems, Click Diagnose."

Please find below screenshot for your reference:-

Your prompt response, will really highly appreciated.

Thanks & Regards,


pic3.jpg (116.0 kB)
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1 Answer

  • Oct 16, 2015 at 01:19 PM


    can you see the file in the directory mentioned in the message error? Also, can you open it from there navigation through Windows Explorer?

    Maybe you do not have authorization to access this folder.



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