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After CAL Maintenance Outage today - Unable to see my HANA Instance Running on AWS Console

I went to start up my HANA CAL (Developer Edition) Demo instance this morning (7am Edt)  and I got an error message indicating the CAL site was down for "planned maintenance".  Later on today I returned to launch my Dev HANA instance, now the CAL shows the instance as 'Active" but I am unable to connect to the instance from CAL and I do not see the instance active in my EC2 Dashboard on AWS. 

The Instance was up and working fine yesterday as I was using it for a demo.  Has anyone else experienced any issues or have any idea how to resolve?  Thanks in advance.

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1 Answer

  • Oct 19, 2015 at 09:43 AM

    Hello James,

    According to the SAP CAL logs you had an active HANA Dev instance last yesterday (October 18th). Were you able to connect to that instance?

    If you terminate an instance outside SAP CAL, it will detect its absence in a few minutes. Could it be that you selected another region in the AWS Console?

    Best regards,

    Stanimir

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    • Hi James,

      Regarding the connectivity issue I'l recommend to see

      The establishment of the SSH connection will also clarify the existence of that instance. CAL interacts with AWS via the EC2 API and the detected status changes prove that AWS accepts the corresponding suspend and resume requests.

      Best regards,

      Stanimir