Sending Alert msgs from Alert inbox to e-mail/pager

[Former Member]

Hi all,

I have my alert msgs in my alert inbox, if i need to send these msgs to e-mail/pager of particular persons how would i do this from this point?

I am on SP14. i have also see the below weblogs:

/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1

and

/people/sap.user72/blog/2005/11/24/xi-configuring-ccms-monitoring-for-xi-part-i

But i belive it is for sp12/sp13.correct me if i am wrong.

Also, i came across a thread where, the discussion says that when defining the alert rule there is an option for selecting SMTP and add the e-mail id of the recipinet,but i dont see any options like that.

Please provide your suggestions.

[bhavesh_kantilal]

Hi Harsha,

//Also, i came across a thread where, the discussion says that when defining the alert rule there is an option for selecting SMTP and add the e-mail id of the recipinet,but i dont see any options like that.

This is possible while defining the Alert Category in <b>ALRTCATDEF.</b> After defining your ALert caregory, go to <b>SETTINGS--> CONFIGURATION</b>. By default, the option selected is <b>INTERNAL PROCESSING</b>. Select the option <b>SMTP FORWARDING AS XML</b> and give the email id. this will enable you to send an email alert whenever an error occurs in XI.Ofcourse, the SCOT connetcion has to be made too.

Hope this helps,

regards,

bhavesh

[Former Member]

Hi Harsha,

i have the answer for your question. I m posting the third part of my blog which is triggering e mails from inbox to external mail boxes by configuring SMTP in SAPConnect.

For now i ll give you the help link which guides you how to start configuring.Tomorrow i ll be posting the third blog which ll be very helpful to you.

The link is as follows:

http://help.sap.com/saphelp_nw04/helpdata/en/3f/567ddea69d3d4c93a6aedabd08899e/frameset.htm

do provide points if u feel this link helps you.

regards,

aravindh.

[Former Member]

Aravindh,

Just curious to know whether have you posted your 3rd part of your weblog??

[Former Member]

Hi Harsha,

Pls check these for sending mails for alerts...

In the Alert CAteogry the recipients are attached.

And for each of these receipients the mail ids are specified in the user master...

Configuration in transaction SCOT is done to send out mails from ABAP stack..

Also check this thread...

Thanks,

Renjith

[Former Member]

Renjith,

So the configuration in SCOT is done by the BASIS? or a deveoper can do it?

or should i ask the BASIS to configure CCMS for sending the msgs via e-mail/pager???

[Former Member]

Below is SAP link to do SCOT config...

http://help.sap.com/saphelp_47x200/helpdata/en/af/73563c1e734f0fe10000000a114084/frameset.htm

IT would be better/faster if you have basis help available...

This configuration is required for the sending of mails out of the ABAP stack using SMTP....This can be used by any application / service like the CCMs or the alerting framework...

Thanks,

Renjith

[Former Member]

Also i have another question:

this is a IDOC to file scenario:

my BPM steps are :

1.receive idoc

2.tranformation

3.switch

4.trasformation

5.send.

all these are inside a block and i have defined an exception handler for the entire block, and i am throwing an alert for this exception handler . now when i trigger my IDOC, in the MONI when i click PE, the starting of the process itself shows the error status but then, when it reaches the tranformation step it proceeds smoothly it status succesful. why is the reason it shows error status at the start of the process??/is it b`se i have defined an alert in my exception handler???