Wrong Agent at step Executing batch work item

Dear Experts,

I have a very weird error in my system pertaining to only one custom Workflow

Their are two issues, one "Work item set to error following 03 failed attempts" and other a user named "Ravi Ma****" "Executing batch work item" who is not either the admin nor the Batch user for the jobs SWW*.

Below are the screen shots, here I expect WF-BATCH in place of the user, also why it failed after 3 attempts as the Task is a standard one and no lock issues exists during processing.

Any further inputs, please shoot a reply to this thread.

Your assistance would be highly appreciated.

Best Regards,

Bharat R