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Automatic Credit note raised to customer using dunning

Hi,

I want to know the possibility of raising a debit note to customer automatically through dunning procedure?

We can charge interest to customer based on late payment, but can we also raise debit note through the same process?

Any suggestion appreciated.

BR

Abhinav

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Oct 14, 2015 at 04:44 AM

    Hello Abhinav,

    In SAP standards, Dunning is for only correspondence and will not make any FI posting.

    Best Regards,

    Chirag Panchal

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  • Posted on Oct 14, 2015 at 01:20 PM

    Hi Abhinav,

    Chirag is right, dunning program can calculate and print dunning interests and charges but cannot post them in standard.

    Either you rely on the interest calculation program to post interests or you consider using BTE 1070 or 1071 to enhance te standard.

    Good luck

    Thomas

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    • Hi Abhinav,

      Interest calculation program can calculate and post customers interest on arrears, creating additional open items (debit memos) on customers accounts. Dunning program can only calculate interests with the purpose of printing them on the dunning notice but cannot post them.

      I you need both (interest printing on dunning notice and posting) you need to run both processes (dunning and interest calculation) in parallel with the same parameters.

      Customizing of interest calculation program is fairly straightforward, please refer to standard documentation here or search if a technical document is existing on SCN on that topic.

      If not I can provide you with the basics.

      Good luck

      Th.

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