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Problem Details: Error during the phase - Configure database parameters

Hello,

I´m doing an importing database (heterogeneous system copy) but now I´m getting an error during the phase "Configure database parameters" in SWPM tool.

I checked some log files, sapinst_dev:

...

TRACE 2015-10-13 18:17:10.184 (CAERUS\clnsqlservice1) [csistepexecute.cpp:1674]

SAPInst calls the LogInquirer because of an error in execution of step |NW_ABAP_DB|ind|ind|ind|ind|0|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_Postload|ind|ind|ind|ind|postload|0|NW_Postload_MSS|ind|ind|ind|ind|mss|0|NW_MSS_DBCFG|ind|ind|ind|ind|mssDbCfg|0|doRecoveryModel.

TRACE 2015-10-13 18:17:10.199 (CAERUS\clnsqlservice1) [syxxcfile.cpp:85] CSyFileImpl::decideIfMoveCopyNode(const CopyMoveDestinationInfo & {m_nodeTypeForCombiCheck: ..., m_path: C:/Program Files/sapinst_instdir/NW731/MSS/COPY/SYSTEM/HA/AS-ABAP/DB/sapinst_loginquirer.7.log, m_realNodeType: 8}, ISyNode::CopyMoveMode_t 0x3, PSyNodeInt &) const

Target node does not exist and (mode & ISyNode::MISSING) ==> I will copy/move.

TRACE 2015-10-13 18:17:10.199 (CAERUS\clnsqlservice1) [syxxcnode.cpp:425] CSyNodeImpl::move(const CSyPath & C:/Program Files/sapinst_instdir/NW731/MSS/COPY/SYSTEM/HA/AS-ABAP/DB/sapinst_loginquirer.7.log, ISyNode::CopyMoveMode_t 0x3)

Moved C:/Program Files/sapinst_instdir/NW731/MSS/COPY/SYSTEM/HA/AS-ABAP/DB/sapinst_loginquirer.log to C:/Program Files/sapinst_instdir/NW731/MSS/COPY/SYSTEM/HA/AS-ABAP/DB/sapinst_loginquirer.7.log

TRACE 2015-10-13 18:17:15.809 (CAERUS\clnsqlservice1) [cguiengineimp.cpp:593] CGuiEngineImp::showMessageBox()

<html> <head> </head> <body> <p> An error occurred while processing option <i>SAP Enhancement Package 1 for SAP NetWeaver 7.3 > MS SQL Server > System Copy > Target System > High-Availability System > Based on AS ABAP > Database Instance( Last error reported by the step: Errors when executing sql command: [Microsoft][ODBC SQL Server Driver][SQL Server]Backup, file manipulation operations (such as ALTER DATABASE ADD FILE) and encryption changes on a database must be serialized. Reissue the statement after the current backup or file manipulation operation is completed.

[Microsoft][ODBC SQL Server Driver][SQL Server]ALTER DATABASE statement failed.

<p> SOLUTION: If this message is displayed as a warning, you can ignore it. If this is an error, contact SAP support. </p>)</i>. You can now: </p> <ul> <li> Choose <i>Retry</i><br>to repeat the current step. </li> <li> Choose <i>Log Files</i><br>to get more information about the error. </li> <li> Stop the option and continue later. </li> </ul> <p> Log files are written to C:\Program Files/sapinst_instdir/NW731/MSS/COPY/SYSTEM/HA/AS-ABAP/DB. </p> </body></html>

TRACE 2015-10-13 18:17:15.824 (CAERUS\clnsqlservice1) [cguiengineimp.cpp:921] CGuiEngineImp::acceptAnswerForBlockingRequest

Waiting for an answer from GUI

java.exe.15.log:

*_LOGS macro: Cannot find logs template file \info.logs.template

*_LOGS macro: Cannot find logs template file \info.logs.template

*_LOGS macro: Cannot find logs template file \info.logs.template

*_LOGS macro: Cannot find logs template file C:\Program Files\sapinst_instdir\NW731\MSS\COPY\SYSTEM\HA\AS-ABAP\DB\DeployInfo.html

*_LOGS macro: Cannot find logs template file C:\Program Files\sapinst_instdir\NW731\MSS\COPY\SYSTEM\HA\AS-ABAP\DB\export_time.html

*_LOGS macro: Cannot find logs template file C:\Program Files\sapinst_instdir\NW731\MSS\COPY\SYSTEM\HA\AS-ABAP\DB\import_time.html

*_LOGS macro: Cannot find logs template file C:\Program Files\sapinst_instdir\NW731\MSS\COPY\SYSTEM\HA\AS-ABAP\DB\UndeploymentResultsFirst.html

*_LOGS macro: Cannot find logs template file C:\Program Files\sapinst_instdir\NW731\MSS\COPY\SYSTEM\HA\AS-ABAP\DB\DeploymentResults.html

*_LOGS macro: Cannot find logs template file C:\Program Files\sapinst_instdir\NW731\MSS\COPY\SYSTEM\HA\AS-ABAP\DB\DeploymentResults_1.html

*_LOGS macro: Cannot find logs template file C:\Program Files\sapinst_instdir\NW731\MSS\COPY\SYSTEM\HA\AS-ABAP\DB\UndeploymentResultsSecond.html

*_LOGS macro: Cannot find logs template file undefined\JspmAnalysis.html

*_LOGS macro: Cannot find logs template file C:\Program Files\sapinst_instdir\NW731\MSS\COPY\SYSTEM\HA\AS-ABAP\DB\CEScanInboxResult.html

java.exe.log:

INFO: Starting to transform 'TroubleTicketResults.xml' to 'LogAnalyzer.html' using stylesheet 'C:\Program Files\sapinst_instdir\NW731\MSS\COPY\SYSTEM\HA\AS-ABAP\DB\REPORTING\OverallStatus.xsl'.

INFO: Input parameters:

status=error

instana_xml=C:\Program Files\sapinst_instdir\NW731\MSS\COPY\SYSTEM\HA\AS-ABAP\DB\__instana_tmp.xml

keydb_xml=C:\Program Files\sapinst_instdir\NW731\MSS\COPY\SYSTEM\HA\AS-ABAP\DB\keydb.xml

INFO: Transformation finished.

Can you help me please to understand how to solve this error...!?

Best regards,

João Dimas

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1 Answer

  • Best Answer
    Posted on Oct 14, 2015 at 05:21 AM

    Hi Dimas

    1. Could you check the free disk space in DB files, log & Usr folder?

    2. If possible do the full system restart and then retry again with same phase. during the phase what is the status in Failover cluster management console?

    3. Could you share the full log as attachment.

    BR

    SS

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