C4S - Employee removed from Service Org Unit

Hi Experts,

I have a scenario where employees are replicated from ECC via PI to C4S. We have not used the HR organization structure but created service organization structure in C4S and assigned employees in the organization units. Those employees are service agents who uses ticketing system. Once the employee update flows in C4S from ECC for service agents ( employees ) , the employees are getting removed from the organization unit assignment . We had to do the assignments again.

Has anyone faced the same issue ? Any help will be very much appreciated.

Thank you

Regards

Arumita Sengupta.