Skip to Content
avatar image
Former Member

NWDI is not connecting with NWDS

Hello All,

We are facing weird issue while login NWDI from NWDS .We used to access NWDI via sld .

Now issue is , when I try to import configuration from sld , NWDS ask to login sld , here I am able to login successfully. Now after logged in , NWDS show all available tracks , when I select any track and click finish , NWDS again ask to login NWDI and DTR , here I am able to login DTR url but not in NWDI. Both url are same except DTR at end in DTR url. Also I tried login with same url and credential in browser and able to login successfully. I am attaching screenshot what exactly I am seeing . Kindly let me know anything else needed from my side. Thanks in advance.

Regards,

Mayank Jain

Capture.JPG (41.2 kB)
Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • Oct 14, 2015 at 03:12 PM

    Hello Mayank,

    Have you tried to reset the password cache in NWDS? If not, please do.

    NWDS -> Window -> Preferences -> General -> Security -> Secure Storage -> 'Password' tab -> 'Clear Passwords' button.

    Best Regards,

    Peter

    Add comment
    10|10000 characters needed characters exceeded

    • Hello Mayank,

      In this case please also delete the Secure Storage Content cache here:

      NWDS -> Window -> Preferences -> General -> Security -> Secure Storage -> 'Contents' tab -> click on 'Default Secure Storage' -> Delete

      Then restart your NWDS and enter the credentials when prompted.

      Best Regards,

      Peter

      a.png (102.0 kB)
  • Oct 13, 2015 at 11:35 AM

    Hi Mayank,

    Please follow the below steps:

    1. Close your NWDS.

    2. Delete .log file present in .metadata folder where your NWDS is installed.

    3. Restart NWDS.

    4. As the first action try connecting to the track again.

    This should resolve your issue.

    Do let me know in case of any concerns.

    Best Regards,

    Rohit Singhal

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      Hello Rohit,

      Thanks for your reply , I tried deleting .log file but still it is giving me same screen. Dtr is logged in but second link i.e. nwdi is not. Thanks

      Regards,

      Mayank