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SAP BO Promotion Management Promotion Status=Warning : error.message.override.notavailable

Good evening

I need to migrate a series of Crystal Reports from my QA environment into my PROD environment. There are 23 reports which run smoothly in the QA environment.

The CR reports use and ODBC (RDO) connection to access some Oracle tables and views which I linked internally within CR as for creating an internal data model

I have made the DB configuration for the reports, as follows:

These reports use some List of Values (LOV) within, in order to implement some dynamic prompting and are contained in a folder in the QA cluster environment . A Users Group was created so that it's members are the only who can have access to the reports' folder.

I created a Promotion Job which includes

  1. The 23 reports
  2. The Data Foundation, Business Elements, Business Views and List of Values objects which are needed for the dynamic prompting
  3. The folder where the 23 reports are stored

I choose not to Promote Security

After the Promotion Job gets executed, I can see that only the objects promoted are the folder and the dynamic prompting objects ( items 2 and 3 in the previous list). The CR reports did not pass from QA to PROD.

For creating the Promotion Job , I signed into SAP BOE using a user account which has Administrator privileges :

The Job Promotion Status ends as Success. However if I go to the Job History I can see 2 tabs

  • Success: For the folder and the Business View objects
  • Warning: For every one of the 23 CR reports, this message gets displayed:

Resolution Status=Copied, Dependency Status=All the required dependencies are included., Commit Status=Commit is successful., Promotion Status=Warning : error.message.override.notavailable

As far as I know the overrides configuration might be done for easing the configuration of DB connections through BO environments (whether desired or not). In my case I did not set up any overrides so I don't think the message within Promotion Manager, is related to the problem I'm having now

Moreover, this is not the first time I use Promotion Manager for this kind of tasks the same way as for these reports, but had not had any problems so far

The SAP BOE version installed is 4.0 SP 10 Patch 01

Any help will be greatly appreciated

Best regards

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Oct 10, 2015 at 11:05 AM

    Hi Gabriel,

    So the reports do not go through?

    Could you try the promotion in the following ways:

    1. Use the default enterprise Administrator account

    2. Promote just 1 report; no dependencies, no security, no LOV, etc. - check if that goes through

    3. Promote 1 report the same way as 1, but this time with security.

    4. Only report, security and connection.

    If either one of those works - pls mention which one 😊 - then you can move the BV (Business views) using BVM's (Business View Manager's) LOV export and import via .xml .

    The below KBAs may also be help:


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    • Former Member Former Member

      Hi Gabriel,

      Good to hear 😊

      Step1 indicates that non admin users may have some rights that are causing a hindrance.

      In most cases, for promotion, its best to pull objects from source using the destination PM.

      Running the application with administrator account would further hel!

      Also thanks for mentioning the steps that you ran to push the objects through.



  • Posted on Oct 12, 2015 at 01:42 PM

    Hi Gabriel,

    Are these KBA s helpful for you?



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    • Former Member

      Hi Rukaiya

      I had already gone through these notes online, but I think they are not useful in this case

      As far as I can see, SAP Note 1997970 says that

      • It does not indicate a failure or have any negative impact on the actual promotion process which should succeed without any issues.

      My comments: In this case since the objects did not get promoted, then we do have a negative impact since the promotion of objects is the core of the process

      • This behavior has been addressed in BI4.1.

      My comments : We would expect not to have to migrate to BI 4.1 in order to have this problem fixed, since in the past we have had this type of objects promoted without any problem

      Regarding note 1799416

      It seems like this note applies when there are some overrides being used, but this is not the case, as I mentioned before, I did not set up any overrides so I don't think the message within Promotion Manager, is related to the problem I'm having now.

      Thanks a lot!

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