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Oct 07, 2015 at 01:08 PM

Error while creating incident

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Dear Team,

I tried creating incident using the incident reporter role but it throws an error stating " Mandatory field Involved person must be filled".

I have assigned internal number range for incident id - EHHSSPIID as shown in the attachment.

Please guide me If I am missing any config.

I am on ECC 6 , EHP 7 and on EHSM 6.0

Regards

Dhinesh

Attachments

personid.PNG (6.6 kB)
incident.PNG (10.6 kB)