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Former Member

Problem with Surveys (Planner - Risk Management)

Hi gurus,

Is it necessary to implement the ADS (Adobe Document Services) to carry out survey funcionality in Risk Managament 10.1?.

When i configure a "Risk Indicator Survey" (for example), the system returns the error: "Sender is missing; maintain sender in Exit Rules for Inbound Processing". The agents are well configured because the rest of the Activities (non surveys) work fine. Do you think it has something to do with the ADS?.

Thank you in advance!


Regards.

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2 Answers

  • Best Answer
    Oct 06, 2015 at 10:20 AM

    Dear Alvaro,

    did you check transaction SO50?

    Regards,

    Alessandro

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    • Former Member

      Hi Alessandro,

      Apart from the object ICL_GRRM_SURVEY_INBOUND (which i have configured with "*"), should i configured any other object?


      Thanks!

      Álvaro

  • Oct 06, 2015 at 10:29 AM

    Hello,

    Yes,ADS Configuration is required for Survey functionality

    refer the below Note

    1530646 - Survey function in GRC 10.0

    Regards

    Baithi

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    • Former Member

      Hi Baithi,

      Yes, i have already read that note, but i still have the doubt about if with the new version (10.1), the ADS is or not necessary, since that note was a requirement for the previous version.

      Thank you!

      Álvaro