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Problem with Surveys (Planner - Risk Management)

JorgeRuiz22
Explorer
0 Kudos

Hi gurus,

Is it necessary to implement the ADS (Adobe Document Services) to carry out survey funcionality in Risk Managament 10.1?.

When i configure a "Risk Indicator Survey" (for example), the system returns the error: "Sender is missing; maintain sender in Exit Rules for Inbound Processing". The agents are well configured because the rest of the Activities (non surveys) work fine. Do you think it has something to do with the ADS?.

Thank you in advance!


Regards.

Accepted Solutions (1)

Accepted Solutions (1)

alessandr0
Active Contributor
0 Kudos

Dear Alvaro,

did you check transaction SO50?

Regards,

Alessandro

JorgeRuiz22
Explorer
0 Kudos

Hi Alessandro,

Apart from the object ICL_GRRM_SURVEY_INBOUND (which i have configured with "*"), should i configured any other object?


Thanks!

Álvaro

Answers (1)

Answers (1)

former_member197694
Active Contributor
0 Kudos

Hello,

Yes,ADS Configuration is required for Survey functionality

refer the below Note

1530646 - Survey function in GRC 10.0

Regards

Baithi

JorgeRuiz22
Explorer
0 Kudos

Hi Baithi,

Yes, i have already read that note, but i still have the doubt about if with the new version (10.1), the ADS is or not necessary, since that note was a requirement for the previous version.

Thank you!

Álvaro