Problem while creating a new track

Hi,

When we create a new track, we get the following exception:

Unexpected error; inform your system administrator: com.sap.cms.util.exception.CMSUnexpectedException: com.tssap.dtr.client.lib.cms.DTR.connect(Ljava/lang/String;Lcom/tssap/dtr/client/lib/protocol/ISessionContext;)V

We have created a new product and a software component and defined the dependencies for the software component (SAP_BUILDT, SAP_JTECHS & SAP-JEE). In the CMS, we have done Update CMS. We are able to see the software component and have added the same in the 'Software Components for Development'. All the usage dependencies are clearly visible.

When we save the track, we get the above exception. Can any one of you please respond this query?

Thanks in advance.

Regards,

Ravi