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Former Member

mesages failed in Seeburger as authentication-failed Receiver AS2 channel

Hi Experts,

My scenario is PI 7.0  IDOC to SEEBURGER AS2 due to some issue the messages were getting stuck in my PROD system. And asked me to change the new certificate details and basis team deployed the certificate and I made the change in the serve/Port/URL Path as given. When I resend the messages the messages are processed successfully in the RWB. And failed in the SEEBURGER when monitoring in the Message monitor.

The error state is: Error on send, will not be retried

Status Description is: authentication-failed.

Can any one tell me what might be the issue for the authentication-failed in the seeburger.

Thanks in advance for your response

Regards

G V Anil

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2 Answers

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    Former Member
    Sep 29, 2015 at 02:54 PM

    Telnet the new As2 details from your PI server.

    it might be a firewall issue ask your network team to include the new AS2 server details in your firewall configuration.

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    • Former Member

      Hi Ram Kumar,

      Thanks for your quick response. Can you please tell me clearly. What I need to do for this statement "Telnet the new As2 details from your PI server".

      Yes I requested our Basis team to check for the firewall and the ports. No update from them. Can we do any thing form our PI side?

      Thanks

      G V Anil

  • Sep 29, 2015 at 02:58 PM

    Hi,

    did you update your system certificates or partner's certificates (shared by partner)?

    the error says that you are able to reach to partner system but it is failed to authenticate the message, The message is sign with your system certificate so make sure that

    1)the receiver agreement is pointing to right certificate names.

    2) Partner is having the updated certificates.

    to ensure this 2 you can resolve the issue.

    regards,

    Harish

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    • Hi,

      I do not think its a problem of firewall because you are able to reach to the destination and it is failed in receiver system in authentication process (handshake). So the problem is with certificates (either at your end or partner's end). and the best way to exchange the certificate again with partner to make sure both use the same.

      regards,

      Harish