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Issue where EAM workflow stopped suddenly only for one connector

Dear Experts,

Thank you in advance for sparing time to go through the issue.

Issue details : Suddenly the EAM Log Syn Job started taking long time for ECC system, after a day it started getting cancelled. So after consultation with SAP, Notes mentioned below were applied in ECC system

1962440 - GRC EAM - Change Log Collection Performance Enhancement

1976361 - GRC EAM: Performance Issue in retrieving Security Audit Log (SM20)


Although with this, the Log Sync job has started running fine, the workflow is still not working, none of the controllers are getting logs.


All rest of systems, CRM, BIW etc are working fine, issue is only with ECC.


Here are system details

GRC System : GRC 10.0 SP12

ECC system -  ECC 6.0 SP10


When I check the SLG1 in GRC sytem, I get the below message only for ECC sytem .

Could this be issue for Workflow not being triggered? Could you please provide your thoughts on the fix for the workflow issue


Thanks again. I look forward to hearing from you.


Regards,

Mrudula


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1 Answer

  • Sep 28, 2015 at 03:22 PM

    Hello Mrudula,

    As per the error,it is showing issue with memory parameters

    check the below SAP KBA and maintain the parameters

    2029021 - In Consolidated log report TSV_NEW_PAGE_ALLOC_FAILED error is coming

    Regards

    Baithi

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